Quikly

Frequently Asked Questions

What is Quikly?

A Quikly is a short-term offering to a brand you love. We reward those who act fastest with exclusive deals, great coupons, and awesome gift cards. There’s one catch — you have to opt in if you want to participate, and the rewards can be released at any moment! It’s fast, easy, and fun but the quantities are limited. The value of each reward typically decreases as more people respond to the live release, which means the quicker you act, the more you score! Many will win but not all. It’s all about responding as fast as you can.

How do Quiklys work?

  1. A Quikly can be released at any moment, but first you need to opt in ahead of time to gain access to the release.
  2. A single text message or email will announce the release when it goes live — it can happen at any time!
  3. The faster you respond, the better your reward.
  4. Some people will score a reward, some will not. It all depends on how you stack up against your competition.

How does Quikly give things away... for free!?

Some campaigns are indeed free. There are a few things that make a Quikly so appealing for a brand: Quikly helps brands build excitement and urgency over a relatively short period of time. Quikly gets the conversation about brands started. And when there’s a conversation between you and your friends, brands really value it. Make sure to check the details of the offering to confirm the rules of that particular release.

Who can score a Quikly?

Most Quiklys can be claimed by anyone who is fast enough and has opted in ahead of time. Some brands are looking to reach a specific demographic making some releases exclusive. Either way, you will only be notified about a specific release when you have been asked to be notified.

Is my information safe and secure?

Yes, all information is safe and secure. We do not share it with any third parties. The information we gather is used exclusively for each campaign.

Is this open to people outside of the US?

Quikly promotions are only open to US residents, unless the terms and conditions for the promotion state otherwise.

I’d like to remove or delete my account.

You can unsubscribe and deactivate your account here https://www.quikly.com/user/profile.

ClockOpting into a Quikly

How do I get started?

It’s fast and easy. Just click “I Want In” on any campaign. Sign in with either your Facebook account or an email address, provide a mobile phone number, and choose how you would like to be notified for the live release (either email or text message). There are no apps to download.

Why do you ask for my mobile phone number?

In most campaigns, we require the use of a mobile phone number to confirm the fact that each person is only participating one time. We do this as a precaution to level the playing field and make it fair. Your information is safely stored and will never be shared with third parties.

But seriously... why do you ask for my mobile phone number?

To fight spam and any cheaters!

I don’t have a mobile phone. Can I still participate?

A mobile phone with text messaging capabilities is normally required to opt into a campaign. To fully opt in and gain access to the live release phase, you usually must verify a cell phone number by entering a “secret code” that is sent via text message. The reason we ask for this is it limits any unfair acts or multiple opt-ins for a single person. For the live release portion of the campaign, you can elect to be notified by either a text message or an email.

I never got a text message to verify my phone number.

Be sure that you're providing a valid mobile phone number. Note: If you mistype your mobile phone number, the SMS verification code will be sent to the owner of that number and not to your mobile phone.

We can only send a text message to a mobile phone number (no Google voice or VOIP services). Supported carriers include Alltel, Appalachian Wireless, AT&T, Bluegrass Cellular, Boost Mobile, Cellcom, Cellular South, Centennial Wireless, Cincinnati Bell, GCI, Immix Wireless, Inland Cellular, IV Cellular, Nex-Tech Wireless, Nextel Communications, nTelos, Revol Wireless, Sprint PCS, T-Mobile, U.S. Cellular, United Wireless, Verizon Wireless, Virgin Mobile, and West Central Wireless. Additional carriers may or may not be supported.

If you have tried resending the message more than once and did not receive it, most often this is due to your mobile carrier not permitting us to send you a text message from our short-code (a special 5-digit number we use to send out SMS messages). Most wireless carriers allow their customers to block text messages from companies like ours, so this may be preventing our messages from getting through. Contact your mobile carrier to see if they are blocking the SMS message.

If you still need help confirming your phone number, feel free to contact us and we can investigate why you did not receive a confirmation text message.

What do I do with my secret word?

After entering your cell phone number and clicking “verify,” you will be taken to a page to input the secret word. You’ll enter the secret word that we have texted to you on this page, and then you’ll be given an opportunity to earn a “heads up” notification before the release goes live.

I forgot my password. How do I reset?

Here is a link to reset your password: https://www.quikly.com/users/login
Here is a link if you are on mobile: https://m.quikly.com/users/login#tab-reset-password

What happens after I opt in?

Once you are opted-in, you are officially ready to receive notification of a campaign’s live release. A Quikly can drop at any time and everyone gets notified at once, so get ready if you want to score one of the top spots. All you have to do is click on the link you receive.

Most opt-in periods last 4 to 10 days. Most rewards are claimed in less than 30 minutes.

What does earning a "heads up" mean?

We give participants the opportunity to earn time towards a “heads up” notification before the campaign goes live. The timing of each release is unknown, but if you invite friends over email and Facebook and they opt in for the campaign, you’ll earn time toward a “heads up!” This “heads up” text message indicates around what time the live release will occur. You could earn a “heads up” notification up to 99 minutes before the live release.

It’s important to note that your friend must fully opt in for the campaign. Simply sharing or emailing will not earn you any time towards a “heads up.”

ClockClaiming a Quikly

How do I score the rewards?

Once you have completed the opt-in process, you’re ready to receive a text message or email depending on your notification preferences. As soon as the release goes live, you’ll be notified that the rewards are available for claim. The faster you click on the link that we send, the better the reward you’ll earn. The key is to “act fast!”

Do I need a smartphone to claim a Quikly?

You can choose to receive Quikly live release announcements via SMS text message (standard rates apply) OR through email. This option is available on the same screen on which you enter your cell phone number. While a smartphone is beneficial, you may also take the link that is sent through SMS and manually enter it into your computer. But be sure you’re entering it EXACTLY as it appears.

I never received my “heads up” or live for claim notification.

When we send an SMS text message or an email notification that a Quikly has gone live for claim, it goes through your wireless carrier or email network before it reaches you. Unfortunately we have no control over the speed at which those messages transmit through those networks and also cannot control the reception at your current location.

I would like to change my notification preferences from text message to email or vice versa.

You can update your notification preferences here https://www.quikly.com/user/notifications.

I claimed a reward, now what do I do?

Most rewards have a strict timeline for usage. View the redemption rules around where and how it can be used in the follow-up email we’ll send you after you’ve claimed the Quikly. You can login to view your rewards at any time here https://www.quikly.com/users/login.

I never received my reward email after I claimed.

If you claimed a reward and never received your email, please check your spam folder. If you find an email from Quikly in your spam folder, please mark it as "not spam" to help train your mail program not to mark these emails as spam in the future.

If you find that our emails are consistently being mislabeled as spam, you can prevent this by adding "hello@quikly.com" to your Contacts list. Usually mail providers like Gmail, Yahoo, and Hotmail will deliver messages from members of your Contacts list to your inbox.

TimerFor Brands

How can I get my brand on Quikly?

If you are interested in partnering with Quikly, please check out the information at http://brands.quikly.com/ and reach out to brands@quikly.com to get more information.

HourglassQuik Facts

Where is Quikly based?

Quikly is based in downtown Detroit, MI in the beautiful M@dison building.

Have more questions?